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  Public Ticket #1208554
Contact form keep loading
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Comments

  • Liren started the conversation

    After I submitted the info on the contact form, the wheeler just keeping rolling (attached) and the information still remains on the form. It took me awhile to receive the message from the contact form, but there was no notification on the page telling me that it was successfully sent. I attached a screenshot of error showed in the console.

    Attached files:  Screen Shot 2017-06-16 at 1.28.48 AM.png
      Screen Shot 2017-06-16 at 1.29.12 AM.png

  •  5
    Theme replied

    Hi there. It turns out that this is a problem caused by the recent upgrade of the plugin Contact Form 7 Version 4.8. We are currently looking into the problem and will inform you once we find the solution.

  •  5
    Theme replied

    Alternatively, you can also remove version 4.8 and download and use the version 4.7 from this webpage https://wordpress.org/plugins/contact-form-7/advanced/.

  •  5
    Theme replied

    We just updated the theme to version 1.0.5. It is currently being reviewed by themeforest. Once it's available for download, you should receive a notification. Please download and install the newer version to fix this problem. Thanks!

  • Liren replied

    Thanks. Will all my content still be kept?

  •  5
    Theme replied

    If you just remove the theme and update it, your content will still be kept.