Thank you very much for choosing DesignHarbor. Our theme support covers bug fixing and resolving problems when setting up or using the themes. Before opening a ticket, please also notice the following support policies.
- Service time: Mon - Fri (GMT+8).
- Please check that you have installed the theme according to the manual.
- Please check the manual of the theme once again. It is likely that you will find a solution to the problem you are experiencing there.
- Please disable any third-party plugin that is not used by the theme. It is likely that the problem you are experiencing is caused by the interference of that plugin.
- Theme support does not cover adapting or fixing the theme to support any third-party plugin that is not used by the theme.